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Quality management tool for Urban Energy efficient Sustainable Transport


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Many European cities are facing challenges when it comes to set up and implement truly sustainable mobility policies and measures.  QUEST is a Quality Management tool developed to help small and medium-sized cities to set up and further develop their sustainable mobility policies and actions with the assistance of an external expert – the QUEST Auditor. QUEST supports European cities in making real progress towards a more sustainable urban transport system, and helps them to find solutions for achieving the desired goals.The QUEST methodology used in this process is described in more detail in section QUEST AUDIT.


Based on the results of the QUEST audit and self assessment, a tailor made ACTION PLAN is recommended for each city.  The focus of the improvement program is directly linked to the present state of urban mobility policies. Cities that complete QUEST successfully will receive a QUEST Certificate which recognises their efforts in sustainable urban mobility planning.


Nearly 50 cities from all over Europe have been involved in QUEST, demonstrating that there is much demand for advice on urban mobility planning.


We are ready to offer our expertise and support to your city!


If your city is interested to join the QUEST family, please contact us and we will find the right auditor for you! An appropriate auditor will be assigned depending on the local language of the city and the urban transport areas in which it seeks improvement. Read more about the benefits of joining QUEST.


QUEST is also looking for new auditors to join the QUEST team of experts. More information how to apply can be found here.




You can follow QUEST on Twitter!



QUEST in other languages: DE IT SE NL FR CZ




CIVITAS Forum 2014

The 12th edition of the annual CIVITAS Forum Conference will take place between 23rd and 26th September 2014 in Casablanca, the economic capital of Morocco. The CIVITAS Forum is an annual event organised as part of the EU CIVITAS 2020 Initiative to bring together the representatives of the CIVITAS Forum Network's member cities and of the EuroMed region: policy makers, urban planners, mobility experts and politicians to present and discuss transport measures and policies towards sustainable urban mobility, accessibility and socio-spatial inequalities. Following the experience of Casablanca as well as of many European cities, the leading theme of the CIVITAS Forum 2014 will be the accessibility and social inclusion a key factor in urban mobility and city planning. From a spatial and mobility stand-point, accessibility can be considered a pertinent concept while analysing the problem of socio-spatial inequalities and also while investigating how the coordination of urban mobility, spatial planning and institutional governance can play a relevant role in making cities more accessible for all. For more information, please check the CIVITAS website. more

Planning for urban mobility: how to encourage participation - PUMAS seminar

PUMAS project partners invite you to the seminar: "Planning for urban mobility: how to encourage stakeholders and citizens to participate"? The event will be held in Lyon (France) on November 26. Partners from 5 countries of the Alpine Space (Austria, France, Italy, Germany and Slovenia) and pilot sites invite you to discuss ways to lead a process of effective and engaging dialogue between institutional actors and citizens in development of a SUMP (Sustainable Urban Mobility Plan). The seminar will make:  - an analysis of the institutional framework (including France and Switzerland)   - an identification of the main drivers of participation   - a discussion on how to use innovative tools (social media and new technologies).  more

QUEST City Reports and Action Plans are now online

Over the course of the project the QUEST tool was tested and applied in 46 cities from 14 countries and the integration of an external expert (auditor) has proven as the key to success. The results of the QUEST Action Plans for 46 cities, including proposals for both short- and long-term measures for sustainable transport as well as for organisational improvements to strengthen the city’s capacity, are now available in the section Action Plans.   There you can find the complete Reports and the Action Plans in cities’ local languages. A comprehensive English summary can be found in the end of each report. more

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